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Our delivery service

It’s important to us that from the moment you choose your furniture or accessories to the day that you take delivery everything goes as smoothly as possible.

Furniture Stop's direct home delivery specialists are trained to appreciate the furniture you have purchased and the work of the master craftsmen who make it. As a result, they are extremely careful in their handling of your furniture at every step of the delivery process.  Their goal is to make sure that you are a satisfied customer on delivery day.

Delivery charges

To keep it simple we have calculated our delivery costs into our displayed prices per item. For example, a sofa set delivery may cost us £65 but the item is displayed as £500 including delivery then the actual item value is £435. Delivery is from Monday to Sunday and we will do our best to arrange the most convenient delivery time for you (bearing in mind our delivery teams’ schedules and warehouse opening hours). 

Estimated time until delivery

Your estimated delivery time will be provided at the point of sale aka the product listing delivery information tab but will depend on current stock levels and whether or not the item is being made to order – for example if you have ordered a sofa or bed upholstered in your choice of colour and fabric. The estimated delivery time is calculated from the day of the order but does not include weekends and Bank Holidays, and does not apply to Scotland or areas further than a 40-mile distance from the nearest distribution centre.

Delivery day
Once your goods have arrived, a member of our Direct Home Delivery Service Team will be in touch in order to arrange your delivery day to suit your needs.

On the delivery day, our Direct Home Delivery Specialists will:

  • deliver your furniture where you would like it in your room of choice;
  • make sure that everything is exactly as you want it.
  • ask for a signature of the (POD) Proof of Delivery which states that you have received the items as per your order and in the expected new condition. 
  • Be prepared to produce your ID/Driving Licence and Credit Card used for Purchasing the items as a measure to counter-fight fraudulent purchases.

    Where we deliver
    Furniture Stop delivers to mainland England, Scotland and Wales. Where the delivery area is more than 40 miles away from our nearest distribution centre, or in Scotland, for logistics reasons we estimate an additional 1-2 weeks will need to be added on to the originally quoted delivery time.

    Question about delivery?
    We hope that this answers all of your questions about our Premier Delivery Service, however, if you have a specific question which is not answered here, please call our friendly Online Team to find out more on 02033710020.

    PLEASE NOTE - Some products vary in the delivery method, and where this is the case we make this clear in the product information. For example, some accessories are delivered by courier.

    Disposal of old furniture
    As we do not have a disposal service available, we promote the British Heart Foundation as our charity organization of choice.

      You are welcome to contact us anytime if you have any further questions. E-mail us at  or telephone on 02033710020 and we will do our best to assist you