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| Customer
Assistance |
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| GUIDANCE
ON USE OF WOODEN FURNITURE |
| a) |
Avoid exposing the furniture to
excessive heat, for example by
standing it in front of a radiator,
as this can cause cracking. |
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| b) |
Direct sunlight will cause the
colour of real wood to change,
even if it is stained and lacquered.
Cherry will quickly darken with
exposure to light and this will
be particularly apparent if the
furniture is placed under a window
or in a conservatory. If a vase
or ornament is left in one place
on a piece of furniture in sunlight
a mark may remain when it is removed.
This will blend in to match the
rest of the top in time. |
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| c) |
Never place hot dishes directly
on to wooden surfaces. We recommend
you use a felt backed table mat. |
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| d)
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Take
care when moving furniture and
never drag pieces across the floor
as this will cause damage to the
joints. Furniture is manufactured
to sit level from side to side
and front to back. If you have
doors that do not align or close
properly try to level the furniture. |
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| MAINTENANCE
AND CARE OF WOODEN FURNITURE |
| a) |
Any spills should be removed immediately
using a damp cloth. |
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| b) |
To maintain the appearance of
your furniture we recommend regular
dusting with a soft cloth in the
direction of the grain. Polishing
across the grain, over a period
of time, can result in fine surface
scratches. |
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| c) |
An occasional application of natural
wax will help preserve the finish
of your wooden furniture. Never
use a silicone spray polish. The
repeated use of a silicone-containing
polish will lead to a build up
of a silicone film, altering the
appearance of the furniture. |
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| d)
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If the furniture becomes stained,
scratched or chipped or suffers
other damage we recommend professional
help is obtained to restore it. |
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